Feedback Ideas

To protect NIM configuration natively, we should provide the ability to schedule automatically backups. This is beneficial when there are multiple NIM Administrators making configuration changes and often forget to back up their configuration.

NIM currently supports only two access levels: FULL or APPS-only. It would be helpful to have an "admin light" security level for junior admins to manage existing source syncs and run existing schedules/jobs when needed, but not be able to make changes to role model, mappings, filters, or what-have-you.

When a session is about to expire, there is no way to extend your session. You are simply told to save your work, and then you must log back in after your session expires, regardless of what you are doing. If you are actively working on something, this is rather disruptive. Instead, it would be good to either A.) trigger session expiration only after a period of inactivity, or B.) allow users to click a button to extend their session and continue working.

Introduce a mechanism that allows administrators to designate certain roles as optional, meaning they are not automatically assigned but can be requested by eligible users through a self-service portal. This empowers users to request access only when needed, reducing over-provisioning and aligning with least privilege principles. Core Capabilities: ✅ Optional Role Flag: Admins can mark roles as "optional" in the role catalog.🧑‍💻 Self-Service Request UI: Eligible users can browse optional roles and submit access requests.🔄 Approval Workflow Integration: Requests can trigger approval flows involving (https://feedback.nimsuite.com/b/5v84550g/feature-ideas/workflows): Direct manager Role/resource owner Custom multi-stage workflows (Workflows) ⏳ Time-Bound Access Support: Users can request access for a specific duration, with automatic revocation upon expiry (Time-Based Access) (https://feedback.nimsuite.com/b/5v84550g/feature-ideas/support-time-based-access-for-privileged-identity-management) ⚠️ SoD/Toxic Role Checks: Requests are evaluated against Segregation of Duties (SoD) policies to prevent toxic combinations (SoD/Toxic Roles) (https://feedback.nimsuite.com/b/5v84550g/feature-ideas/segregation-of-dutiestoxic-roles) Benefits: Reduces standing access and improves security postureEmpowers users while maintaining governanceSupports compliance with least privilege and auditability standards

A proposed enhancement to the product is the introduction of workflows, allowing requests to be reviewed and approved by designated reviewers before proceeding. This would be particularly beneficial in scenarios such as application access requests or provisioning processes, ensuring oversight and compliance. How Workflows Would Improve the Product Approval Mechanism – When a user submits a request (e.g., access to an application or a provisioning action), it enters a workflow where assigned reviewers must approve or reject it before execution. Role-Based Reviewers – Approval requests could be routed to specific individuals based on their roles (e.g., managers, security officers, or compliance teams). Multi-Step Approvals – Workflows could support multi-tiered approvals where different stakeholders must review a request at various stages. Audit and Compliance – Each approval or rejection would be logged, providing a clear audit trail for governance and regulatory requirements. Example Use Case A user requests access to an HR application. Instead of immediate access, the request follows this workflow: Step 1: The user's manager reviews and approves the request.Step 2: If approved, the HR department reviews and grants final approval.Step 3: Upon approval, the provisioning process assigns the necessary permissions automatically. By incorporating workflows, the product enhances security, ensures compliance, and streamlines access management while preventing unauthorized changes.

If Roles could be tagged with a Type, then when scheduled, rather than just selecting groupMembership -> target it could be groupMembership ->target to only run the specific tagged roles for that target. This could allow separation of Role concerns (e.g. Students roles not running Employee roles).

Currently, you have to export all columns that are turned on in a filter. This prevents you from using ordering on data that you don't want in the export. There should be an option to select which columns that are present in the filter that we want to export in the scheduler's export and multi-export options.

It's no fun getting evaluation reports every hour that show zero changes to be made. An option to only send evaluation reports when there are changes to be made in the target systems would be nice.

Allow a temporary increase to thresholds in jobs. I have seen several customer NIM environments recently where they had adjusted the job thresholds to allow for the spike in enrollment changes at the beginning of the school year. It was set to really high number and they had forgotten to set it back to a modest number. In one instance, the customer had ALL of their employee's Google groups removed.

In Privileged Identity Management, elevated rights are typically granted on a temporary basis (e.g., 8 hours). NIM should have native functionality to support this directly. While some target systems offer time-bound permissions, a centralized approach within NIM would provide greater control and consistency. This perhaps is related to https://feedback.nimsuite.com/b/5v84550g/feature-ideas/workflows

A key concept within the Role Model is implementing Segregation of Duties (SoD) or preventing Toxic Role Combinations to enhance security and compliance. This feature would ensure that conflicting roles are not assigned to the same individual, reducing the risk of fraud or misuse of privileges. Possible Implementation Approaches: Defining Conflicting Roles – Explicitly specify roles that cannot be held by the same user. Example: If your Role Model includes three roles—Employee, HR, and Payroll—you could define a rule stating that members of the HR role cannot also be assigned the Payroll role. This prevents HR employees from processing payroll, reducing the risk of internal fraud.Defining Conflicting Target Resource – Explicitly specify target resources that cannot be held by the same user. Example: In financial workflows, a system could enforce a rule that the person approving payments cannot also be responsible for issuing checks, ensuring a proper checks-and-balances system. By enforcing these restrictions, the Role Model ensures accountability and minimizes security risks associated with excessive or conflicting permissions.

Currently NIM does not use the data types and keys from the connector. To simplify the process in adding an new system this should be automatically loaded and used. Additionally it would be beneficial if relations would be defined and used in the connector too.

Provide the option to attach files to mail templates. Perhaps we can provide the ability to specify an attachment(s) by specifying a path, filter or audit query.

Proposed Feature Ability to (re)certify access to security/resources via manager, owner(s), users. The following would be some basic requires of the functionality Ability to categorize resourcesAbility to set/retrieve owners and reviewers for a resourceOwner/Manager based review, with confirmation tracking (view and submission)Remediation steps (Report or Automatic Remediation)Ability to create scheduled campaignsOption for failback reviewer Usage Review via NIM AppNotification via Email

There would be some potential benefit in having an Admin Dashboard when you login to the NIM Studio. Essentially providing an overall health status for the service. Here are some key items you would see System/Filters/Jobs/Scheduler StatusesLicense StatusBackup StatusConnector/Service UpdatesConfiguration RecommendationsRecent Error logs Attached is a concept of the information that could be presented