Feedback Ideas

NIM currently supports only two access levels: FULL or APPS-only. It would be helpful to have an "admin light" security level for junior admins to manage existing source syncs and run existing schedules/jobs when needed, but not be able to make changes to role model, mappings, filters, or what-have-you.

A proposed enhancement to the product is the introduction of workflows, allowing requests to be reviewed and approved by designated reviewers before proceeding. This would be particularly beneficial in scenarios such as application access requests or provisioning processes, ensuring oversight and compliance. How Workflows Would Improve the Product Approval Mechanism – When a user submits a request (e.g., access to an application or a provisioning action), it enters a workflow where assigned reviewers must approve or reject it before execution. Role-Based Reviewers – Approval requests could be routed to specific individuals based on their roles (e.g., managers, security officers, or compliance teams). Multi-Step Approvals – Workflows could support multi-tiered approvals where different stakeholders must review a request at various stages. Audit and Compliance – Each approval or rejection would be logged, providing a clear audit trail for governance and regulatory requirements. Example Use Case A user requests access to an HR application. Instead of immediate access, the request follows this workflow: Step 1: The user's manager reviews and approves the request.Step 2: If approved, the HR department reviews and grants final approval.Step 3: Upon approval, the provisioning process assigns the necessary permissions automatically. By incorporating workflows, the product enhances security, ensures compliance, and streamlines access management while preventing unauthorized changes.

It's no fun getting evaluation reports every hour that show zero changes to be made. An option to only send evaluation reports when there are changes to be made in the target systems would be nice.

We would like a feature-rich SQL editor to be added to NIM, particularly when working with the various Systems and Tables. It is difficult to only have the single line for each System Query's SQL Statement, necessitating the use of an external text editor to copy/paste which often loses formatting (besides the simple fact that copy and pasting back and forth is not the most efficient way to work) - it also leads to errors. It would be great to have a formal SQL editor which would not only allow multi-line view but also the ability to format, highlight, color, etc. - all of which would help us with troubleshooting problems and avoiding errors because of the difficulty we currently encounter. Having an integrated SQL editor would be extremely helpful for our workflow, and it would allow us to do so much more than we are able to at present.

Presently, the Membership tab of a role displays the Group ID, Group Display Name, and Member ID. Without a Member Display Name, this view is useless except for validating that the role has more than zero members. It would be infinitely more useful if we could see the name of the members in this view as well.

Provide the ability to add/edit tags on resources in bulk.

Use Case: Define a filter that returns all Active Employees. Now, for the corresponding 'Inactive Employee AD Accounts' filter, instead of defining the inverse of all the Active conditions, just target all the relevant accounts (ie: AD, EmployeeType == Employee, etc). Add a Lookup Exclude against the 'Active Employee' filter using the EmployeeID named, with the Lookup named 'Inactive Employee Accounts'. This functionality would allow us to more quickly implement filters that have both a set of Grant and Revoke criteria that are just inverse of each other.

If Roles could be tagged with a Type, then when scheduled, rather than just selecting groupMembership -> target it could be groupMembership ->target to only run the specific tagged roles for that target. This could allow separation of Role concerns (e.g. Students roles not running Employee roles).

Currently, you have to export all columns that are turned on in a filter. This prevents you from using ordering on data that you don't want in the export. There should be an option to select which columns that are present in the filter that we want to export in the scheduler's export and multi-export options.

To protect NIM configuration natively, we should provide the ability to schedule automatically backups. This is beneficial when there are multiple NIM Administrators making configuration changes and often forget to back up their configuration.

In Privileged Identity Management, elevated rights are typically granted on a temporary basis (e.g., 8 hours). NIM should have native functionality to support this directly. While some target systems offer time-bound permissions, a centralized approach within NIM would provide greater control and consistency. This perhaps is related to https://feedback.nimsuite.com/b/5v84550g/feature-ideas/workflows

A key concept within the Role Model is implementing Segregation of Duties (SoD) or preventing Toxic Role Combinations to enhance security and compliance. This feature would ensure that conflicting roles are not assigned to the same individual, reducing the risk of fraud or misuse of privileges. Possible Implementation Approaches: Defining Conflicting Roles – Explicitly specify roles that cannot be held by the same user. Example: If your Role Model includes three roles—Employee, HR, and Payroll—you could define a rule stating that members of the HR role cannot also be assigned the Payroll role. This prevents HR employees from processing payroll, reducing the risk of internal fraud.Defining Conflicting Target Resource – Explicitly specify target resources that cannot be held by the same user. Example: In financial workflows, a system could enforce a rule that the person approving payments cannot also be responsible for issuing checks, ensuring a proper checks-and-balances system. By enforcing these restrictions, the Role Model ensures accountability and minimizes security risks associated with excessive or conflicting permissions.

Currently NIM does not use the data types and keys from the connector. To simplify the process in adding an new system this should be automatically loaded and used. Additionally it would be beneficial if relations would be defined and used in the connector too.

Provide the option to attach files to mail templates. Perhaps we can provide the ability to specify an attachment(s) by specifying a path, filter or audit query.

Proposed Feature Ability to (re)certify access to security/resources via manager, owner(s), users. The following would be some basic requires of the functionality Ability to categorize resourcesAbility to set/retrieve owners and reviewers for a resourceOwner/Manager based review, with confirmation tracking (view and submission)Remediation steps (Report or Automatic Remediation)Ability to create scheduled campaignsOption for failback reviewer Usage Review via NIM AppNotification via Email