Feedback Ideas

Currently if we want to make apps, like the Onboarding Portal for example, accessible on the internet we have to make our entire NIM server, with all of it's PII and sensitive data, accessible on the internet. Their needs to be an option to run the Apps on a separate server that can be placed in the DMZ and leave the server with the data behind the firewall.

Should have the ability to write to a Google sheet like it does with creating a csv export

Change the Role Model Threshold for Active Directory connector to be based on number of memberships changes instead of number of groups changing.

There would be some potential benefit in having an Admin Dashboard when you login to the NIM Studio. Essentially providing an overall health status for the service. Here are some key items you would see System/Filters/Jobs/Scheduler StatusesLicense StatusBackup StatusConnector/Service UpdatesConfiguration RecommendationsRecent Error logs Attached is a concept of the information that could be presented

It would be nice to be able to structure & reorder roles either through folders, or child roles akin to filters.

Provide the option to attach files to mail templates. Perhaps we can provide the ability to specify an attachment(s) by specifying a path, filter or audit query.

UKG Ready / Pro offers a Rest API to interact with creating / updating accounts in the platform. Having a tool like NIM to help provision accounts based of information in various systems would be helpful. https://developer.ukg.com/

Right now when a system's data is pulled you can see the record count for all of the tables of the system combined together in the collection history's 'count' column. When there is a guard in place for that system and that guard is triggered you can only see that the collection status is 'error-guard' and the count is different. I am requesting to be able to select at least two data pulls in the collection history list and be provided with a report that shows the differences between them divided by each table within the system. A quick way to see that, for example, "these are the 400 groups that are no longer in the data".

NIM currently supports only two access levels: FULL or APPS-only. It would be helpful to have an "admin light" security level for junior admins to manage existing source syncs and run existing schedules/jobs when needed, but not be able to make changes to role model, mappings, filters, or what-have-you.

Allow a temporary increase to thresholds in jobs. I have seen several customer NIM environments recently where they had adjusted the job thresholds to allow for the spike in enrollment changes at the beginning of the school year. It was set to really high number and they had forgotten to set it back to a modest number. In one instance, the customer had ALL of their employee's Google groups removed.

To protect NIM configuration natively, we should provide the ability to schedule automatically backups. This is beneficial when there are multiple NIM Administrators making configuration changes and often forget to back up their configuration.

A proposed enhancement to the product is the introduction of workflows, allowing requests to be reviewed and approved by designated reviewers before proceeding. This would be particularly beneficial in scenarios such as application access requests or provisioning processes, ensuring oversight and compliance. How Workflows Would Improve the Product Approval Mechanism – When a user submits a request (e.g., access to an application or a provisioning action), it enters a workflow where assigned reviewers must approve or reject it before execution. Role-Based Reviewers – Approval requests could be routed to specific individuals based on their roles (e.g., managers, security officers, or compliance teams). Multi-Step Approvals – Workflows could support multi-tiered approvals where different stakeholders must review a request at various stages. Audit and Compliance – Each approval or rejection would be logged, providing a clear audit trail for governance and regulatory requirements. Example Use Case A user requests access to an HR application. Instead of immediate access, the request follows this workflow: Step 1: The user's manager reviews and approves the request.Step 2: If approved, the HR department reviews and grants final approval.Step 3: Upon approval, the provisioning process assigns the necessary permissions automatically. By incorporating workflows, the product enhances security, ensures compliance, and streamlines access management while preventing unauthorized changes.

Password Reset module of NIM provides a multitude of possibilities but it's prime function is Account recovery via password reset. Previously SSRPM provide a landing page for multiple options (Enroll, Reset Password, Unlock, Manage Attributes, Lookup Username) NIM should provide an option to have a landing page that can provide options for different Password Reset profiles (e.g. Reset Password, Unlock Only). This provides a simple point of entry. Expansion on this is to allow only certain hostnames to be allowed. For example if my nim host name is "nim.domain.com", I maybe want to have password reset point to "reset.domain.com". This would mean then if I go to "reset.domain.com" I would land on the dashboard page to select my option.

It's no fun getting evaluation reports every hour that show zero changes to be made. An option to only send evaluation reports when there are changes to be made in the target systems would be nice.

If Roles could be tagged with a Type, then when scheduled, rather than just selecting groupMembership -> target it could be groupMembership ->target to only run the specific tagged roles for that target. This could allow separation of Role concerns (e.g. Students roles not running Employee roles).